3monkeys Casino Terms and Conditions
These Terms and Conditions explain the rules that apply when you access or use 3monkeys Casino. Please read them carefully before creating an account, depositing funds or playing any game.
1. Acceptance and eligibility
By accessing 3monkeys Casino, you confirm that you have read, understood and accepted these Terms and Conditions, together with any additional rules displayed on the website. If you do not agree, you must not use the site or its services.
You must be at least 18 years old and legally permitted to use online gambling services in your location. You are responsible for checking whether access to 3monkeys Casino is lawful where you live. We may restrict or refuse access where required by law, regulation or our internal policies.
We may ask you to verify your identity, age, address or source of funds before allowing you to deposit, play or withdraw. Information supplied during registration must be accurate, current and complete.
2. Accounts, deposits and withdrawals
You may create and use only one personal account unless we approve otherwise in writing. Your account is for your own use and must not be shared, sold, transferred or used on behalf of another person. Keep your login details confidential and notify us promptly if you suspect unauthorised access.
Deposits must be made using a payment method belonging to you and may be subject to minimum, maximum and processing limits. You should only deposit money that you can afford to lose. We may delay or decline a transaction while completing verification or security checks.
Withdrawal requests are processed in accordance with our verification procedures and any applicable payment-provider requirements. We may return funds to the original payment method where possible. Any account closure, suspension or restriction does not remove obligations that arose before the action was taken.
3. Games, bets and promotions
Game outcomes are determined by the relevant game rules and, where applicable, the random number generation system. Bets are generally final once accepted. If a technical error, system fault or obvious pricing error affects a game or transaction, we may void or correct the affected activity and notify you where reasonably possible.
Promotions, bonuses and promotional offers are subject to their own terms, including eligibility, expiry dates, wagering requirements, maximum winnings and withdrawal conditions. If promotional terms conflict with these Terms and Conditions, the specific promotional terms apply to that offer.
We may cancel, amend or withdraw a promotion where permitted, including where an offer has been used incorrectly, fraudulently or in breach of its conditions. Only one promotion may be used where the applicable offer says so.
4. Responsible gambling and personal information
Gambling should be treated as entertainment, not as a way to earn money or recover losses. We provide responsible gambling tools and support information, which may include deposit limits, session limits, time-outs and account closure. Contact us if you would like help applying a restriction.
You must not use the website while impaired, gamble on behalf of another person or attempt to bypass an account restriction. We may suspend an account where we identify suspected fraud, money laundering, underage gambling, unsafe gambling or other prohibited conduct.
We handle personal information in accordance with our Privacy Policy. By using the website, you agree that we may collect, verify, store and use information for account administration, payments, security, legal compliance and service improvement.
5. Service access and changes
We aim to keep 3monkeys Casino available and accurate, but access may be interrupted by maintenance, technical faults, connectivity issues or events outside our reasonable control. We do not guarantee that the website or every game will always be available, error-free or suitable for every device.
We may update these Terms and Conditions from time to time to reflect changes to our services, security requirements or applicable laws. The updated version will apply from the date it is published. Your continued use of the website after an update means you accept the revised terms.
These Terms and Conditions are governed by the laws applicable in Australia, subject to any mandatory rights and protections that apply to you. If you have a question or complaint, contact 3monkeys Casino through the support details shown on the website. We will review complaints fairly and may request information needed to investigate.